If you have ever encountered an issue with your Hermes delivery, you might wonder how to contact a person at Hermes. It can be frustrating when you are unable to speak to someone directly. However, there are several ways to get in touch with a customer service representative at Hermes.
Call the Customer Service Number
One of the easiest ways to speak to a person at Hermes is by calling their customer service number. You can find the number on their website or on your delivery slip.
Once you call the number, you will be prompted to press certain numbers based on your inquiry. If you need to speak to a representative, simply do not press any numbers and wait for an operator.
Use the Live Chat Feature
If you prefer not to call, you can also use the live chat feature available on Hermes’ website. The chat feature is available 7 days a week from 8 am to 8 pm.
Simply navigate to their website and click on the “contact us” page. From there, select “live chat” and enter your details and inquiry.
Email Customer Support
Another way of contacting Hermes is by sending an email. You can find their email address on their website or on your delivery slip. Be sure to provide as much detail as possible in your email so that they can assist you quickly.
Social Media
Hermes has active social media accounts where they respond promptly to inquiries from customers. You can reach out via Twitter or Facebook by sending them a direct message or leaving a comment on their page.
Conclusion
In conclusion, there are several ways of contacting Hermes if you need assistance with anything related to your delivery. Whether it’s through live chat, phone calls, email or social media platforms, they are always ready and willing to assist customers with any issues they might be facing. So, if you need to speak to a person at Hermes, try one of these methods and get the help you need.