If you’re looking to contact Hermes UK for any reason, whether it’s to track a parcel, make a complaint or get some general information, there are several ways you can reach out to them. Here are a few options for you to consider:
Online Contact Methods
- Hermes Website: The easiest way to get in touch with Hermes UK is through their website. You can access their contact form by clicking on the ‘Contact Us’ link at the bottom of the page. Once you’re on the contact page, you’ll be prompted to select your query type and enter your details.
You can also attach any relevant documents or images if necessary.
- Email: If you prefer email communication, you can send an email to Hermes UK at hermessupport@myhermes.co.uk. Make sure to include as much detail as possible about your query so that they can respond appropriately.
- Social Media: You can also reach out to Hermes UK via social media platforms like Twitter and Facebook. Simply send them a message with your query and they’ll respond as soon as possible.
Phone Contact Methods
- Hermes Customer Service: If you would prefer to speak directly with a customer service representative, you can give them a call on their helpline number at 0330 333 6556. Keep in mind that this number is only available from Monday to Friday between 8am and 8pm and Saturdays from 8am-6pm.
- Hermes Sales Team: If you have queries about business partnerships, you can call the sales team at 0330 333 6556 (option 4) or email them at sales.team@hermes-europe.
- Hermes Corporate Office: You can also contact the Hermes corporate office directly by calling 0203 553 2700. This number is available from Monday to Friday between 9am and 5pm.
Final Thoughts
No matter which contact method you choose, make sure to provide as much detail as possible about your query so that Hermes UK can respond appropriately. Keep in mind that response times may vary depending on the query type and their workload, so it’s best to be patient. With these various options for reaching out to Hermes UK, you should be able to get the assistance you need in no time.