Are you having trouble with a Hermes delivery or need to make a query about your order? Don’t worry, contacting Hermes is easier than you might think. Here are some ways to get in touch with them:
1. Contact Hermes Customer Service
If you have any questions or concerns about a parcel that’s been sent or received through Hermes, the company’s customer service team is available to help. You can contact them via phone, email, or social media.
- Phone: You can call Hermes customer service on 0330 333 6556. Lines are open from Monday to Friday between 8 am and 8 pm and on Saturdays between 8 am and 6 pm.
- Email: You can also send an email to customer.services@hermes-europe.co.uk for general inquiries.
- Social Media: If you prefer social media, you can tweet your query at @Hermesparcels or message them on Facebook at https://www.facebook.com/Hermesparcels/.
2. Use the Hermes ParcelShop Locator
If you have a question about a parcel delivery or want to find out where your nearest ParcelShop is located, the Hermes ParcelShop locator tool can help. All you need to do is enter your postcode or town/city name on the website, and it will show you a list of nearby locations.
3. Check Your Order Status Online
If you’ve placed an order with a retailer that uses Hermes for delivery, you can track your parcel’s progress online through the company’s website. All you need is your tracking number, which should be provided in your order confirmation email.
In Conclusion
Knowing how to contact Hermes can save you a lot of stress and hassle if something goes wrong with your delivery. Whether you need to ask about a missing parcel, make a complaint or simply get some advice, the company’s customer service team is there to help. With these options available, you can choose the one that works best for you and get the answers you need quickly and easily.