If you’re interested in purchasing Versace products, you may be wondering if they offer refunds. The answer is yes – Versace does have a refund policy.
Refund Policy
If you’re not satisfied with your purchase from Versace, you can return it within 20 days for a refund. The item must be in its original condition with all tags attached and any accessories included.
How to Return an Item
To return an item, you need to follow these steps:
- Contact Versace Customer Service at +1 888 721 7219 or email them at customerservice.americas@versace.us.
- Provide your order number and the reason for the return.
- Once the return is approved, you’ll receive a prepaid shipping label.
- Pack the item securely in the original packaging (if possible) and include any accessories or paperwork that came with it.
- Affix the shipping label to the package and drop it off at a UPS location.
Refund Process
Once Versace receives your returned item, they will inspect it to ensure it meets their return policy requirements. If everything checks out, they will issue a refund to your original payment method within 10 business days.
Exchanges
Versace does not offer exchanges for online purchases. If you want a different size or color of an item, you need to return the original item for a refund and then place a new order for the desired item.
Conclusion
In summary, Versace has a refund policy that allows you to return items within 20 days of purchase. To initiate a return, you need to contact their customer service team and follow their instructions. Once the item is received and inspected, a refund will be issued to your original payment method.
8 Related Question Answers Found
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