Are you a proud owner of a Hermes product? If yes, then you must be wondering if Hermes offers a warranty on their products. In this article, we will discuss everything you need to know about the warranty offered by Hermes.
What is Hermes?
Hermes is a French luxury goods manufacturer that is known for its high-end fashion accessories such as handbags, scarves, and belts. The brand has been in the market for over 180 years and has established itself as one of the most prestigious and recognizable brands in the world.
Does Hermes offer a warranty on their products?
Yes, Hermes does offer a warranty on their products. The brand provides a two-year warranty on all its products from the date of purchase. The warranty covers any manufacturing defects that may arise during this period.
What does the warranty cover?
The Hermes warranty covers any manufacturing defects that may arise during the two-year period. This includes any issues with the stitching, zippers or hardware of the product. If any such issue arises within two years of purchase, then Hermes will repair or replace the product free of charge.
What does the warranty not cover?
The Hermes warranty does not cover any damage caused by regular wear and tear or misuse of the product. This includes scratches, scuffs, stains or tears caused by normal use of the product. Any damage caused by accidents such as spills or drops are also not covered under this warranty.
How to claim your Hermes Warranty?
If you notice any manufacturing defect in your Hermes product within two years from purchase, then you can claim your warranty by contacting your nearest Hermes store or customer service center. You will need to provide proof of purchase along with details about the defect in order to claim your warranty.
Conclusion
In conclusion, Hermes does offer a two-year warranty on all its products from the date of purchase.
However, it is important to note that the warranty does not cover any damage caused by regular wear and tear or misuse of the product. If you notice any manufacturing defect in your Hermes product, then you can claim your warranty by contacting your nearest Hermes store or customer service center.