Are you considering making a purchase from Hermes but concerned about the return policy? You’re not alone.
Many shoppers want to know whether they can return items for free before making a purchase. In this article, we’ll take a closer look at the Hermes return policy and answer the question – Does Hermes have free returns?
What is Hermes?
Before diving into the return policy, let’s take a moment to discuss what Hermes is. Hermes is a luxury fashion brand that specializes in high-end accessories, clothing, and fragrances. The brand has been around since 1837 and has become synonymous with luxury and elegance.
The Return Policy
Now, let’s get back to the main topic – the return policy of Hermes. Like any other luxury brand, Hermes has a specific return policy that customers must follow to receive a refund or exchange.
If you decide to make a return with Hermes, you’ll need to do so within 30 days of receiving your order. This is in line with most other luxury brands’ policies.
However, unlike some other brands that offer free returns regardless of the reason for returning an item, Hermes only offers free returns if an item is faulty or if there was an error on their part. In these cases, you can request for them to send you prepaid shipping labels so that you can easily ship your item back without any additional cost.
For Non-Faulty Returns
If you’re returning an item because it didn’t meet your expectations or doesn’t fit properly, then unfortunately Hermes does not provide free returns. You’ll need to pay for shipping yourself when sending it back.
It’s important to note that all returned items must be in original condition with all tags still attached. If they aren’t in this condition upon receipt of the returned item(s), then your refund may be denied.
In Conclusion
So, does Hermes have free returns? The answer is – it depends.
If you’re returning an item because it’s faulty or there was an error on Hermes’ part, then yes, they do offer free returns. However, if you’re returning an item for any other reason, then you’ll be responsible for paying the return shipping fee.
If you’re unsure about whether or not to make a purchase from Hermes, we hope this article has helped clear up any confusion about the return policy. Always make sure to read the terms and conditions carefully before making a purchase, and don’t hesitate to contact customer service if you have any questions or concerns.