Are you wondering whether Hermes accepts returns? If so, you’re in the right place. In this article, we’ll discuss everything you need to know about Hermes returns.
Does Hermes Accept Returns?
Yes, Hermes does accept returns. They have a customer-friendly return policy that allows customers to return their products for various reasons, such as receiving the wrong item or finding out that the product is faulty or damaged.
Hermes Returns Policy
Hermes has an easy-to-follow returns policy that ensures customers can return their items without any hassle. Here are some key highlights of the policy:
- Customers can return items within 28 days of receipt.
- The item must be returned in its original condition and packaging.
- Hermes offers free returns through their courier service or at designated ParcelShops.
- Refunds are issued within 14 days of receipt of the returned item.
How to Initiate a Return with Hermes
If you want to return an item to Hermes, here’s what you need to do:
- Log in to your Hermes account or contact their customer service team to initiate a return request.
- Select the reason for your return and choose your preferred method of returning the item (via courier or ParcelShop).
- Print out your label and attach it securely to your package.
- Drop off your package at a designated ParcelShop or wait for Hermes’ courier service to collect it from your address (based on your selected method).
Hermes Refund Policy
Once your returned item is received by Hermes, they will process your refund within 14 days. The refund will be issued through the same payment method you used to make your purchase.
Conclusion
In conclusion, Hermes offers a customer-friendly returns policy that allows customers to return their items within 28 days of receipt. With free returns and an easy-to-follow process, returning an item to Hermes is hassle-free. If you’re looking to return an item, simply log in to your account or contact their customer service team to initiate a return request.
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