Are you expecting a package from Hermes but missed the delivery? Don’t worry, you’re not alone.
Many people face this issue, especially when they are not available to receive the package during the first delivery attempt. So, the question is – does Hermes charge for redelivery?
The answer is – it depends. Hermes offers two delivery attempts as part of their standard service, so if you miss the first delivery attempt, they will automatically try to deliver your package again on the next working day. This second attempt is usually free of charge.
However, if you miss the second delivery attempt or want to reschedule the delivery for a more convenient time, then Hermes may charge you a fee for redelivery. The redelivery fee varies depending on your location and the size and weight of your package.
To avoid any redelivery fees, it’s best to ensure that someone is available to receive your package during the first delivery attempt. If that’s not possible, you can use Hermes’ ‘in-flight’ options to redirect your parcel to a safe place or a neighbor.
It’s worth noting that if you have missed both attempts and don’t contact Hermes within five days of the second failed delivery attempt, they will return your parcel to the sender. In this case, you may be charged a return fee by the sender.
To summarize – Hermes does offer one free redelivery attempt as part of their standard service. However, if you miss this and need to reschedule another delivery or want them to try again after two failed attempts then there may be additional charges applied.
In conclusion, while it’s always best to ensure someone is available during the first delivery attempt of your Hermes parcel if that’s not possible there are options available for safe retrieval or redelivery with minimal fees applied.
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