Are you eagerly waiting for your Hermes delivery to arrive but don’t know where the driver is? Worry not, because in this article, we will guide you on how you can track your Hermes driver and stay updated about your parcel’s delivery.
Can You Track Your Hermes Delivery?
Yes, you can track your Hermes delivery. The company offers various tracking options to its customers, including a real-time tracking feature that allows you to track your parcel’s location and estimated delivery time.
How to Track Your Hermes Delivery?
There are several ways to track your Hermes delivery. Let’s take a look at them one by one:
1. Tracking Number
The easiest and most convenient way to track your Hermes delivery is by using the tracking number provided to you at the time of purchase.
Simply go to the Hermes website or app and enter the tracking number in the designated box. You’ll be able to see your parcel’s location, estimated delivery time, and other details related to its journey.
2. SMS Updates
If you’ve provided your mobile number at the time of purchase, you’ll receive SMS updates about your parcel’s status and location. You’ll also receive an estimated delivery time through these updates.
3. Chatbot
Hermes also offers a chatbot service that allows you to track your parcel through Facebook Messenger or WhatsApp. Simply send a message with your tracking number, and the chatbot will provide you with all relevant details.
Can You Track Your Hermes Driver?
Unfortunately, it is not possible for customers to track their Hermes driver in real-time. The company values its drivers’ privacy and does not share their location details with customers.
However, if there are any delays or issues with your delivery, you can contact Hermes customer service for assistance. They’ll be able to provide you with an update on your parcel’s status and location.
Conclusion
In conclusion, Hermes provides various tracking options to its customers, including a real-time tracking feature that allows you to track your parcel’s location and estimated delivery time. However, it is not possible to track your Hermes driver in real-time due to privacy concerns. If you have any concerns or issues with your delivery, don’t hesitate to contact Hermes customer service for assistance.