Can You Return to Sender With Hermes?

Are you wondering if you can return a package to the sender with Hermes? The short answer is yes, you can. However, there are some important things that you need to keep in mind before returning a package to the sender.

What is Hermes?

Hermes is a parcel delivery company that operates in the United Kingdom and other parts of Europe. It offers a range of delivery services, including standard delivery, next-day delivery, and international delivery. Hermes also provides a service called “myHermes” which allows individuals and small businesses to send parcels.

Can You Return to Sender with Hermes?

Yes, you can return a package to the sender with Hermes. However, there are some conditions that must be met before returning a package.

First, the package must be in its original condition and packaging. Second, it must not have been opened or used by the recipient. Third, you must have proof of purchase or proof of delivery.

If you meet these conditions, then you can return the package to the sender using one of two methods: myHermes or ParcelShop.

Using myHermes

If you used myHermes to send your package and want to return it to the sender, then all you need to do is log into your myHermes account and select “Return” from the menu. You will then be asked for some details about your package before being given a label that you need to attach to your parcel. Once this is done, drop off your parcel at any myHermes ParcelShop or arrange for it to be picked up by a courier.

Using ParcelShop

If you did not use myHermes but still want to return your parcel using Hermes, then you can use their ParcelShop service. Simply find your nearest ParcelShop using their online locator tool and take your parcel there. You will need to provide the staff with your proof of purchase or delivery and they will arrange for it to be returned to the sender.

Things to Keep in Mind

Before you return a package to the sender using Hermes, there are some things that you need to keep in mind. First, you may be charged a fee for returning the package, depending on the reason for the return.

Second, you should ensure that your package is adequately insured before sending it back. Third, make sure that you have all the necessary documentation and labels before dropping off your parcel.

In Conclusion

In conclusion, returning a package to the sender with Hermes is possible if certain conditions are met. Whether you used myHermes or ParcelShop, make sure that you have all the necessary documentation and labels before dropping off your parcel. And remember, if you’re unsure about anything, don’t hesitate to contact Hermes customer service for assistance.