Can I Return Versace Sunglasses?

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Are you wondering if you can return your Versace sunglasses? Let’s dive into the details of the company’s return policy.

Return Policy

Versace offers a 14-day return policy for their products, including sunglasses. If you’re not satisfied with your purchase, you can initiate a return by contacting their customer service team within 14 days of receiving the item.

Conditions for Returns

To be eligible for a return, your Versace sunglasses must meet the following conditions:

  • The item must be in its original condition, unused and in its original packaging.
  • All tags and labels should be intact and attached to the product.
  • The package should include all accessories that came with the product.

Process for Returns

Here’s how you can start a return for your Versace sunglasses:

  1. Contact customer service: You can initiate a return by contacting Versace’s customer service team via phone or email. They will provide you with instructions on how to proceed with the return process.
  2. Packaging: Once you receive confirmation from customer service, pack your sunglasses securely in their original packaging along with all accessories and tags.
  3. Shipping: Ship the package using a reliable carrier of your choice. You will be responsible for all shipping charges unless otherwise stated by Versace.
  4. Refund: After receiving and inspecting the returned item, Versace will initiate a refund to your original payment method within 10 business days.

Exceptions to Return Policy

There are certain situations where Versace may not accept returns or may charge additional fees:

  • If the item is returned after 14 days from the delivery date.
  • If the item has been used or damaged by the customer.
  • If the item is not returned in its original packaging or with missing accessories/tags.
  • If the item was purchased during a sale or promotion where different return policies apply.

Conclusion

In summary, Versace offers a 14-day return policy for their sunglasses. To initiate a return, you should contact their customer service team and follow their instructions. Make sure to meet all the conditions for returns and be aware of any exceptions that may apply.

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