If you’ve ever made an online purchase with Hermes, you may have found yourself in a situation where you need to cancel an order. Whether it’s because you ordered the wrong item, changed your mind, or found a better deal elsewhere, cancelling an order with Hermes is possible. In this article, we’ll go over the steps you need to take to cancel your Hermes order.
Can I Cancel a Hermes Order?
The short answer is yes, you can cancel a Hermes order. However, there are a few things to keep in mind before attempting to cancel your order.
Firstly, if your order has already been dispatched or delivered, it may not be possible to cancel it. In this case, you’ll need to wait until the item arrives and then return it for a refund. Additionally, if your order was placed through a third-party retailer that uses Hermes as their delivery service, you’ll need to contact the retailer directly to cancel the order.
How to Cancel a Hermes Order
Assuming that your order is still in progress and hasn’t yet been dispatched or delivered, cancelling with Hermes is relatively straightforward. Follow these steps:
- 1. Log in to your Hermes account.
- 2.
Locate the “My Shipments” section and find the order you want to cancel.
- 3. Click on the “Cancel” button next to the relevant shipment.
- 4. Follow any additional prompts or instructions provided by Hermes.
It’s worth noting that depending on how far along your shipment is in the delivery process, cancellation may not be immediate. You may still receive notifications about the shipment until it’s been fully cancelled.
What Happens After I Cancel My Order?
Once you’ve successfully cancelled your order with Hermes, you should receive a confirmation email. If you’ve already been charged for the order, it may take a few business days for the refund to appear on your account.
If you’ve cancelled your order because you found a better deal elsewhere, it’s important to note that prices and availability can change quickly. It’s always a good idea to double-check that the item is still available at the new price before fully committing to the purchase.
Conclusion
While it’s never ideal to have to cancel an online order, it’s good to know that with Hermes, cancelling is possible. Just remember that timing is key – if your order has already been dispatched or delivered, cancellation may not be possible. Otherwise, follow the steps outlined in this article and you should be able to cancel your Hermes order with ease.