Versace is a high-end fashion brand that offers a wide range of clothing, accessories, and home decor items. However, there may be instances when you need to return an item to Versace.
This could be due to various reasons such as the wrong size, color, or style. In this article, we will discuss whether Versace returns are free or not.
Does Versace offer free returns
The short answer is no. Versace does not offer free returns for all orders. However, they do offer free returns for certain items and situations.
Free returns for faulty items
If the item you received from Versace is faulty or defective, you can return it for free. This includes items that were damaged during shipping or have a manufacturing defect. In such cases, Versace will provide a prepaid shipping label that you can use to return the item.
Free returns for incorrect orders
If you receive an incorrect order from Versace (e.g., wrong size or color), you can return it for free. In this case, Versace will also provide a prepaid shipping label so that you can return the item without any additional cost.
Returns for other reasons
If you want to return an item to Versace for any reason other than those mentioned above (e., change of mind), you will have to bear the cost of shipping yourself. This means that you will have to pay for the shipping label and any associated costs.
How long do I have to return an item
If you want to return an item to Versace, you must do so within 20 days of receiving it. After 20 days, your request for a return may not be accepted.
How do I initiate a return with Versace
To initiate a return with Versace, you need to follow these steps:
- Contact Versace customer service through their website or by calling their customer service number.
- Provide the details of your order and the reason for the return.
- If your return is eligible for free shipping, Versace will provide you with a prepaid shipping label that you can use to return the item.
- Pack the item securely and attach the shipping label to the package.
- Drop off the package at a FedEx location or schedule a pickup with FedEx.
Conclusion
In summary, Versace does not offer free returns for all orders. However, they do offer free returns for faulty items and incorrect orders.
If you want to return an item for any other reason, you will have to bear the cost of shipping yourself. It’s important to initiate a return within 20 days of receiving the item and follow the proper procedure outlined by Versace.