Are Hermes Calls Free?

Introduction

If you’re a frequent user of Hermes delivery services, you might be wondering whether their customer service calls are free of cost or not. This article aims to provide you with all the information you need about the charges for calling Hermes customer service.

Background

Hermes is a popular delivery company that operates in the United Kingdom and several other countries. It offers a range of services to its customers, including parcel delivery, courier services, and international shipping. The company has a dedicated customer service team that can be contacted via phone, email, or social media.

Are Hermes Calls Free

The short answer is no; Hermes calls are not free. The company charges a standard rate for all calls made to its customer service team. The exact cost of the call will depend on your phone provider and the type of contract you have with them.

If you’re calling from a landline or mobile phone within the UK, you can expect to pay around 13p per minute for the call. However, if you have a package that includes free minutes or calls to certain numbers, your call to Hermes may be included in this package. It’s best to check with your phone provider beforehand to avoid any unexpected charges.

Alternative Ways To Contact Hermes Customer Service

If you want to avoid paying for calls to Hermes customer service, there are several alternative ways to get in touch with them:

  • Email: You can send an email to Hermes’ customer service team by using the contact form on their website.
  • Social Media: You can contact Hermes’ customer service team through their official social media accounts on Twitter and Facebook.
  • Hermes App: You can use the official Hermes app to track your parcels and get in touch with their customer service team.

Conclusion

In summary, calls to Hermes customer service are not free. The company charges a standard rate for all calls made to their support team.

However, there are alternative ways to get in touch with them that may be more cost-effective. Whether you choose to call them or use an alternative method, Hermes’ customer service team is always ready to assist you with any queries or issues you may have.