Cricut is a company that specializes in crafting products, such as vinyl cutters, heat presses, and more. They offer a variety of products to help people create their own custom designs and projects.
As with any product, it’s important to know what the warranty covers in case something goes wrong. So, how long is the Cricut warranty?
The answer depends on the type of product you purchase. Some of the machines come with a one-year limited warranty that covers manufacturer defects and includes parts and labor for repairs.
Additionally, Cricut offers an optional two-year extended warranty for machines purchased from their website or from authorized retailers. This extended warranty covers all of the same things as the one-year limited warranty plus accidental damage from handling (ADH).
Cricut also has a 45-day return policy for items purchased directly from their website or from authorized retailers. You can return your item within 45 days of purchase for a full refund if you are not satisfied with it. However, there are certain restrictions on what can be returned such as consumables (vinyl sheets and iron-on materials), refurbished items, and clearance items.
In addition to machine warranties and return policies, Cricut also offers technical support services to help you troubleshoot any issues you might have with your machine or software. Technical support is available via phone or email Monday through Friday 9am – 5pm EST (excluding major holidays).
In conclusion, Cricut offers a one-year limited warranty on most of its machines that covers manufacturer defects as well as an optional two-year extended warrenty that covers accidental damage from handling (ADH). Additionally they have a 45-day return policy for items purchased directly from them or authorized retailers. Lastly they offer technical support services Monday through Friday 9am – 5pm EST to help troubleshoot any issues you might have with your machine or software.
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