Wie Lange Kann Man Bei Hermes Anrufen?

If you’re wondering how long you can call Hermes customer service, we have the answer for you. Hermes is one of the largest parcel delivery companies in Europe, and they pride themselves on providing top-notch customer service.

Whether you’re a shipper or a recipient, there may be times when you need to contact Hermes for assistance. In this article, we’ll discuss how long you can call Hermes and provide some tips for getting in touch with their customer service team.

How Long Can You Call Hermes?

Hermes customer service is available from Monday to Saturday, between 8:00 am to 8:00 pm. On Sundays and public holidays, their customer service lines are closed. This means that if you need assistance from Hermes outside of their working hours or on a public holiday, you’ll need to wait until they open again.

Tips for Contacting Hermes Customer Service

If you need to contact Hermes customer service during their working hours, there are several ways to do so. Here are some tips to help you get in touch with them:

  • Call Them: The easiest way to get in touch with Hermes is by calling their customer service line at 0330 333 6556. You can also find the phone number on the contact page of their website.
  • Use Social Media: If you prefer using social media, you can send a direct message to their Twitter or Facebook page.

    They typically respond within a few hours.

  • Email Them: Another option is to email them at hermessupport@myhermes.co.uk. They usually respond within two business days.

What Information Should You Have When Contacting Hermes?

To ensure that your inquiry is handled efficiently, it’s helpful to have certain information at hand when contacting Hermes customer service. Here are some details you should provide:

  • Your tracking number
  • Your name and contact information
  • The recipient’s name and contact information (if applicable)
  • The nature of your inquiry

Conclusion

In summary, if you need to contact Hermes customer service, you can do so from Monday to Saturday between 8:00 am to 8:00 pm.

Remember, it’s important to have all the necessary information at hand when contacting them for a quick and efficient resolution of your inquiry. Whether you choose to call them, email them or send a message on social media, their team is always ready to assist you with any issues related to your parcel delivery.