Are your Prada sunglasses in need of repair? This is a common question among Prada sunglass owners.
Fortunately, Prada does offer a repair service for their sunglasses. In this article, we will discuss the process of repairing your Prada sunglasses, what types of repairs are covered under warranty, and how to send your sunglasses in for repair.
Prada Sunglass Repair Process
If you need to get your Prada sunglasses repaired, the first step is to contact Prada customer service. You can do this by calling their toll-free number or by filling out a contact form on their website. Once you have contacted them, they will provide you with instructions on how to send in your sunglasses for repair.
Types of Repairs Covered Under Warranty
Prada offers a one-year warranty on all its products. This warranty covers any defects in materials or workmanship that occur during normal use. If your sunglasses are within the one-year warranty period and the damage is covered under the warranty, then the repair will be done free of charge.
The types of repairs that are covered under warranty include:
- Broken or loose hinges
- Broken nose pads
- Scratched lenses due to manufacturing fault
- Discolouration on frames due to manufacturing fault
It’s important to note that if the damage is not covered under warranty, then there will be a fee for the repair.
Sending Your Sunglasses in for Repair
Once you have contacted Prada customer service and received instructions on how to send in your sunglasses for repair, make sure to pack them carefully using bubble wrap or other protective material. Include a note with your name, address, phone number, email address and a brief description of what needs repairing.
Ship your sunglasses to the address provided by Prada and make sure to use a trackable shipping method. Once Prada receives your sunglasses, they will assess the damage and provide you with a quote for the repair.
Conclusion
In conclusion, if you have a pair of Prada sunglasses that need repair, you can send them in to Prada for repair. If the damage is covered under warranty, then the repair will be done free of charge.
If not, there will be a fee for the repair. Follow the instructions provided by Prada customer service carefully and make sure to pack your sunglasses carefully when sending them in for repair.