How Can I Speak to Hermes?

Are you having trouble with your Hermes delivery? Or maybe you have a question about their services?

Whatever the reason may be, speaking to Hermes can seem like a daunting task. But fear not, we’ve got you covered. In this article, we’ll guide you through the different ways you can speak to Hermes.

1. Contacting Hermes Customer Service

The first and most common way to speak to Hermes is by contacting their customer service team. You can contact them via phone or email. Here are the details:

  • Phone: You can call them at 0330 333 6556 if you’re in the UK or +44 203 699 9977 if you’re outside the UK.
  • Email: You can send an email to hermessupport@myhermes.co.uk

When contacting customer service, make sure to have your tracking number or order details ready for a smoother experience.

2. Social Media

Another way to get in touch with Hermes is through social media. They have active accounts on Facebook and Twitter where customers can ask questions or raise concerns.

Facebook

You can find them on Facebook at https://www.facebook.com/myhermes/. Once there, look for the “Message” button on the top right corner of their page. Clicking on it will open up a chat box where you can type in your query.

Twitter

Their Twitter handle is @Hermesparcels. You can send them a direct message or tweet at them with your query using their handle.

3. Live Chat

If you prefer live chat over phone or email, then Hermes has got that covered too. They offer live chat support on their website. Here’s how you can access it:

  • Go to https://www.myhermes.uk/
  • Scroll down to the bottom of the page and click on “Help & Support”
  • On the next page, click on “Contact us”
  • Finally, click on “Live Chat” to connect with a support representative

Conclusion

In conclusion, speaking to Hermes is not as difficult as it may seem. You have multiple options to choose from – phone, email, social media, and live chat. Choose the one that suits you best and get your query resolved in no time.