Are you eagerly waiting for your Hermes delivery and wondering if they’ll text you before delivering? The answer is YES, Hermes does send text messages to keep you updated on your delivery status. Hermes is a reliable courier service that aims to provide excellent customer experience by keeping the customers informed at every step.
Why does Hermes send text messages?
Hermes understands the value of your time, and they want to make sure that you receive your parcel on time. To ensure this, they send text messages to their customers informing them about the expected date and time of delivery. This helps customers plan their day accordingly and avoid missing any important deliveries.
What kind of text messages does Hermes send?
Hermes sends various kinds of text messages to keep their customers updated with their delivery status. Here are some examples:
- Confirmation: When the parcel is picked up from the sender’s address, Hermes sends a confirmation message to inform the customer.
- Tracking details: Once the parcel is in transit, Hermes sends a message with tracking details so that customers can track their parcel in real-time.
- Delivery notification: When the parcel is out for delivery, Hermes sends a message with an estimated time of arrival.
- Delivered: Once the parcel is delivered successfully, Hermes sends a message confirming the delivery.
What if I don’t receive a text message from Hermes?
Although it’s rare, there may be instances where customers may not receive any text updates from Hermes. This usually happens when there’s an issue with the contact details provided by the sender or if there’s any technical glitch in their system.
If you haven’t received any texts from Hermes regarding your delivery, it’s recommended to check the tracking details on their website or contact their customer support team to get an update on your parcel.
Conclusion
Hermes is a reliable courier service that sends text messages to keep their customers informed about their delivery status. Whether it’s a confirmation message, tracking details, delivery notification, or a delivered message, Hermes makes sure to keep you updated at every step. If you haven’t received any text updates from Hermes, it’s advisable to check the tracking details on their website or contact their customer support team for assistance.
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If you’re planning on using Hermes to ship your packages, there are a few reasons why having a printer could be helpful:
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