Why Does FTD Use Hermes?

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FTD, one of the largest floral and gift companies in the world, is known for its high-quality products and exceptional customer service. To ensure that their products are delivered safely and on time, FTD has partnered with Hermes for shipping their packages.

But why does FTD use Hermes? Let’s take a closer look.

Who is Hermes?

Hermes is a leading global provider of parcel delivery services. With over 40 years of experience in the logistics industry, they have built a reputation for fast and reliable delivery services. Hermes operates in more than 190 countries, making it an ideal partner for companies like FTD that require international shipping.

Why did FTD choose Hermes?

FTD understands the importance of delivering fresh and beautiful flowers to its customers. To achieve this goal, they needed a reliable shipping partner with a strong network and efficient delivery system. After careful consideration, FTD chose Hermes as its shipping partner because of their reputation for excellence in the logistics industry.

Reliability

One of the primary reasons FTD chose Hermes is because of their reliability. They have a proven track record of delivering packages on time and without damage. This is essential when shipping delicate items like flowers that require special handling.

International Reach

FTD operates in multiple countries around the world, which means they needed a shipping partner with an extensive international network. Hermes has an established presence in over 190 countries, making them an ideal choice for FTD’s global operations.

Advanced Technology

Hermes uses advanced technology to track packages from start to finish. This ensures that both FTD and its customers can monitor the progress of shipments in real-time. Additionally, their online tracking system allows customers to receive updates on delivery times and locations.

The Benefits of Using Hermes for Shipping

By partnering with Hermes, FTD has access to a range of benefits that help them deliver exceptional customer service. These benefits include:

Cost-effective Shipping

Hermes offers competitive rates for shipping packages, which helps FTD keep their costs down. This allows them to provide attractive pricing to their customers while maintaining high-quality products and services.

Flexible Delivery Options

Hermes provides FTD with flexible delivery options, including next-day and same-day delivery. This allows FTD to offer their customers a variety of shipping options that fit their specific needs.

Easy Returns

In the event that a customer needs to return a package, Hermes makes the process easy and hassle-free. They provide pre-paid labels and simple instructions for returning products, which helps ensure customer satisfaction.

Conclusion

FTD’s partnership with Hermes is an essential component of their business operations. By choosing Hermes as their shipping partner, FTD can ensure that their products are delivered safely and on time to customers around the world. With Hermes’ reliable services, advanced technology, and flexible options, FTD is able to maintain its reputation as one of the top floral and gift companies in the industry.

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