Have you missed a delivery from Hermes? It can be frustrating to miss a much-awaited package, especially when you have been eagerly anticipating its arrival. But worry not, as there are several options available to help you get your package safely and in a timely manner.
1. Check the Delivery Status:
The first step is to check the delivery status of your package.
You can do this by using the tracking number provided by Hermes. If the status says that they attempted delivery but no one was available to receive the package, then it’s likely that they left a calling card with instructions on how to proceed.
2. Contact Hermes:
If you missed the delivery, then you can contact Hermes directly to reschedule your delivery for a more convenient time. You can do this by visiting their website and entering your tracking number or calling their customer service team on 0330 333 6556.
3. Use SafePlace:
If you know that you won’t be available at home during the expected delivery time, then you can use their SafePlace service.
This allows you to specify a safe place where they can leave your package if no one is available to receive it. You can do this by contacting Hermes directly or through their website.
4. Collect from ParcelShop:
If Hermes has attempted delivery and left a calling card, then you have the option of collecting your package from one of their designated ParcelShops. You can find the nearest ParcelShop by visiting their website and entering your postcode.
- If someone else will be collecting on your behalf, then they will need to bring along a valid form of ID as well as proof of authorization from yourself.
5. Re-Arrange Delivery:
If none of these options work for you, then you can re-arrange for Hermes to deliver your package on a different day that suits you better. You can do this by contacting them directly or through their website.
Conclusion
Missing a delivery from Hermes can be frustrating, but there are several options available to help you get your package safely and in a timely manner. By checking the delivery status, contacting Hermes, using SafePlace, collecting from ParcelShop or re-arranging delivery, you can ensure that your package is delivered to you without any further delay.