Are you wondering about the return policy of Hermes? Are you curious about how long it takes to return a product to the luxury brand?
You’re in the right place! In this article, we’ll discuss all the necessary details regarding Hermes returns and how long it takes for them to be processed.
How to Return Your Hermes Order
If you’re not satisfied with your Hermes purchase, you can return it within 30 days of receipt. To initiate a return, follow these steps:
1. Log in to your Hermes account on their website. 2. Go to your order history and select the item(s) you want to return. 3.
Choose a reason for returning the product(s). 4. Print out your return label and attach it securely to the package. 5. Drop off your package at any authorized Hermes location.
Important Note: Items must be returned in their original packaging and condition, unused and with all tags attached.
Hermes Return Processing Time
Once your return is received by Hermes, it will take approximately 7-10 business days for them to process it. During peak seasons or holidays, this may take longer than usual.
If your return is accepted, you’ll receive an email confirmation from Hermes, and they will issue a refund back to your original payment method within 7-10 business days.
What if My Return Is Not Accepted?
In some cases, Hermes may not accept your return if the items do not meet their criteria for returns or if they suspect fraud or abuse of their policy. If this happens, they’ll notify you via email with an explanation.
If you disagree with their decision, you can contact customer service for further assistance. Keep in mind that only products purchased directly from Hermes are eligible for returns; products purchased from third-party sellers are subject to their own policies.
Conclusion
In summary, returning a product to Hermes is a straightforward process that can be initiated online. Once the return is received, it takes around 7-10 business days to process, and refunds are issued within the same time frame.
It’s important to follow their criteria for returns to ensure that your return is accepted. If you have any questions or concerns, don’t hesitate to reach out to their customer service team for assistance.