It’s no secret that Silhouette products are known for their quality and dependability. But when it comes to warranties, what do they offer? The answer may surprise you.
What is the Silhouette Warranty?
Silhouette offers a limited one-year warranty on all of its products. This warranty covers any manufacturing defects and hardware malfunctions that occur during normal use, as well as a one-time replacement of the product in case of accidental damage, such as dropping or spilling liquid on it. The company also offers a 30-day money back guarantee if you’re not satisfied with your purchase.
Does the Warranty Cover Software Issues?
No, the Silhouette warranty does not cover software issues, including any issues related to drivers or firmware. If you experience software problems with your product, you must contact Silhouette customer service for assistance.
What About Accessories?
The Silhouette warranty covers only the main product; accessories such as power cords, USB cables, and carrying cases are not covered. However, some accessories may be eligible for a separate manufacturer’s warranty from the original manufacturer.
What if I Need Service or Repairs?
If you experience a problem with your product that is covered by the Silhouette warranty and you need service or repairs, you can contact Silhouette customer service for assistance. You may be asked to provide proof of purchase and/or other documentation before any repairs can be made.
Conclusion: Does Silhouette Come With a Warranty?
Yes! Silhouette offers a limited one-year warranty on all of its products.
This covers any manufacturing defects and hardware malfunctions that occur during normal use and also provides a one-time replacement in case of accidental damage. However, software issues are not covered under this warranty, nor are accessories such as power cords or carrying cases. If you need service or repairs for your product covered by the warranty, contact Silhouette customer service for assistance.