Are you considering buying a product from Hermes but are concerned about what happens if it doesn’t meet your expectations? Well, you’re not alone.
Many customers want to know if Hermes offers free returns. In this article, we will explore the return policy of Hermes and answer this question.
What is the return policy of Hermes?
Hermes has a flexible return policy that allows customers to return products within 28 days of receipt. However, it’s important to note that the product should be in its original condition with all tags attached, and the packaging should be intact. If you have used or damaged the item, then it may not be eligible for a return.
How to initiate a return at Hermes?
To initiate a return at Hermes, you need to follow these simple steps:
- Step 1: Log in to your account on the Hermes website.
- Step 2: Go to ‘My Orders’ and select the order that contains the item(s) you want to return.
- Step 3: Click on ‘Return Item’ next to each product you want to return.
- Step 4: Choose the reason for your return and click ‘Submit.’
Once you have submitted your request, you will receive an email with instructions on how to proceed further.
Does Hermes offer free returns?
Yes! Good news for all customers who are worried about paying for returns.
Hermes offers free returns within their specified time frame (as mentioned above). This means that if you’re not satisfied with your purchase or if there’s something wrong with it, then you can initiate a free return without having to pay any additional charges.
How long does it take for a refund at Hermes?
Once Hermes receives your returned item, they will process your refund within 14 days. The refund will be credited to the original payment method that you used during the purchase. Please note that the exact time taken for the refund to reflect in your account may vary depending on your bank’s processing time.
Conclusion
Hermes offers a flexible and customer-friendly return policy that makes it easy for customers to return products they are not satisfied with. Additionally, Hermes offers free returns within their specified time frame, which is an added advantage. So, if you’re considering purchasing a product from Hermes but are concerned about what happens if it doesn’t meet your expectations, then rest assured that you have nothing to worry about!