If you’re a fashion enthusiast, you must have heard of the French luxury brand, Hermes. Known for its iconic Birkin and Kelly bags, the brand has amassed a loyal following over the years.
However, what happens when you purchase an item from Hermes and it doesn’t live up to your expectations? Can you return it? In this article, we’ll explore whether Hermes accepts returns and their return policy.
Does Hermes Accept Returns?
Yes! Hermes does accept returns. However, there are some conditions that apply.
According to their website, “Returns may be made within 30 days of the delivery date by completing the online returns form.” It’s important to note that this policy applies only to items purchased directly from Hermes. If you purchased an item from a third-party retailer or reseller, their return policy may be different.
What Items Can You Return?
Hermes accepts returns on all items except for:
- Custom-made or personalized items
- Fragrances
- Jewelry (including watches) that have been resized or altered in any way
- Items damaged after delivery
If an item is returned in a condition that doesn’t meet their standards for resale, they reserve the right to refuse the return.
How Do You Initiate A Return?
To initiate a return with Hermes, follow these steps:
- Go to the “My Account” section on their website and select “My Orders.”
- Find the order containing the item(s) you want to return and click “Return.”
- Select the reason for your return and submit.
You’ll then receive an email with instructions on how to complete your return. This will include a shipping label and return authorization form that you’ll need to include with your return.
What Happens After You Return An Item?
Once Hermes receives your return, they’ll inspect it to ensure it meets their standards for resale. If everything checks out, they’ll process your refund within 14 business days. The refund will be issued to the original payment method used.
Conclusion
In conclusion, Hermes does accept returns within 30 days of delivery for most items. However, there are some exceptions such as custom-made or personalized items, fragrances, and jewelry that has been resized or altered.
To initiate a return, follow the steps outlined on their website. If the item meets their standards for resale, they’ll issue a refund within 14 business days.
10 Related Question Answers Found
Are you wondering whether Hermes accepts returns? If so, you’re in the right place. In this article, we’ll discuss everything you need to know about Hermes returns.
Have you ever wondered if Hermes, the Greek god of commerce and messenger of the gods, will make a return in modern times? While there is no evidence to suggest that Hermes will physically appear in our world, his influence and symbolism can still be seen in various aspects of our lives. The Mythology of Hermes: In ancient Greek mythology, Hermes was known for his cunning wit, speed, and ability to move between different worlds.
Are you someone who loves to shop from luxury fashion brands? If so, you might have come across the French brand Hermes. Known for its high-quality products ranging from leather goods to perfumes, Hermes has become a go-to brand for many fashion enthusiasts.
Are you looking to return your Hermes parcel but wondering if the post office accepts Hermes returns? You’re not alone. Many people are confused about the process of returning their parcels through different courier services.
If you’ve ever sent a package through Hermes, you might have found yourself in a situation where the package needs to be returned to the sender. But, does Hermes actually return packages to the sender? Let’s find out.
Are you considering making a purchase from Hermes but concerned about the return policy? You’re not alone. Many shoppers want to know whether they can return items for free before making a purchase.
Are you planning to shop at Hermes and wondering if they accept credit cards? Well, the answer is yes, Hermes does accept credit cards as a mode of payment. However, there are a few things you need to know before making your purchase.
If you’re wondering whether Hermes collects returns from home, the answer is yes! This is great news for anyone who has ever found themselves with an item they need to return but can’t make it to the post office or drop-off point. Let’s take a closer look at how the process works.
Are you wondering whether Hermes offers free returns? Look no further because we have the answer for you. Firstly, let’s understand what returns are.
Are you considering buying a product from Hermes but are concerned about what happens if it doesn’t meet your expectations? Well, you’re not alone. Many customers want to know if Hermes offers free returns.
