Have you ever wondered what happens when a package that you’ve sent with Hermes gets returned to the sender? Well, in this article, we’re going to answer that question.
Can Hermes Return Parcel to Sender?
The short answer is yes, Hermes can return a parcel to the sender. However, there are certain conditions that must be met before this can happen.
If the recipient is not available to receive the package, Hermes will attempt to deliver it to a neighbor or leave it in a safe place. If neither of these options is possible, they will hold onto the package at a local depot for seven days. During this time, the recipient can arrange for redelivery or pick up the package themselves.
If after seven days the package has not been collected or redelivery arranged, Hermes will return the parcel to the sender. This means that if you’re sending a package through Hermes and want it returned in case of non-delivery, you’ll need to include your own address as both the sender and receiver.
How Will You Know if Your Package Has Been Returned?
Hermes will notify you via email or text message when they attempt delivery and if they are unable to deliver it. If your package has been returned to you as the sender, they will also send you a notification letting you know that it’s on its way back.
What Should You Do if Your Package is Returned?
If your package has been returned by Hermes, there are several things you can do:
- Contact your recipient – find out why they weren’t able to receive the package and arrange for redelivery.
- Contact Hermes – if redelivery isn’t possible or your recipient doesn’t respond, contact Hermes customer service for further assistance.
- Resend – if all else fails and your recipient still can’t receive the package, resend it to a different address or use a different courier.
In Conclusion
Hermes can return a package to the sender if it’s not delivered within seven days of being held at a local depot. As the sender, it’s important to include your own address as both the sender and receiver if you want the package returned in case of non-delivery. If your package is returned, communicate with your recipient and Hermes customer service to find a solution.
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